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Demystifying the ever-changing world of digital marketing. In every episode, we’ll bring you content and conversations designed to build clarity around digital marketing. We want to help you build a deeper understanding of how it works within your business and why it’s important that your marketing puts people first. You’ll get to know James, our deep-diving Managing Director and Jess, our many-talented Sales and Marketing Manager. Be a fly on the wall as they swap stories and fun-facts while sharing valuable marketing advice. Plus, from time to time you’ll hear from other experts within TheOnlineCo., as they share their own wisdom and experience in their particular areas of digital marketing.
Episodes
7 days ago
7 days ago
In this episode of "Digital Marketing That Puts People First", we are joined by Shaun Alexander - a seasoned sales and marketing executive. With over 15 years of experience in launching and growing digital media, technology, and entertainment ventures, Shaun brings a wealth of knowledge to the table.
Shaun's journey into the world of marketing ignited during his time at AWARD School in the early 2000s, where he uncovered the magic of connecting brands with people in creative ways. He honed his skills working for media publishers during the digital revolution's second wave, eventually rising to the role of National Sales Director for technology and gaming brands at CBS Interactive.
Transitioning to Pandora, Shaun made history as the platform's first Australian commercial hire, pioneering the introduction of digital audio advertising Down Under. Following Pandora's successful launch, Shaun was tapped to lead SoundCloud's operations in Australia and New Zealand, establishing their inaugural regional office.
But Shaun's expertise doesn't stop there. He's also made significant contributions as head of growth at Jaxsta, an ASX-listed music credits database. Currently, Shaun is advising Pluss Communities, a tech platform catering to the aged-care sector, and serving as Chief Commercial Officer for Incites, an Australian analytics startup.
Beyond his corporate roles, Shaun remains deeply involved in his community. He's a dedicated member of Northside Radio's marketing committee and has been hosting a music show since 2003. Additionally, he co-hosts a popular monthly soul music show on ABC Radio with Christine Anu.
Join us as Shaun shares his insights on how to prioritise people in digital marketing strategies, drawing from his rich and diverse experiences across various industries.
Tuesday Apr 02, 2024
S3 Ep 05 | Andrew Coffey | Mater Foundation
Tuesday Apr 02, 2024
Tuesday Apr 02, 2024
In this episode, we chat with Andy Coffey, who heads digital efforts at the Mater Foundation. He's been in the digital world for almost 30 years, starting way back in 1994. Andy's career took him from entry-level jobs to high-ranking positions, and now he's back to more hands-on work.
Andy has loads of experience working for different companies, where he's done everything from marketing to technology and data. Even though he's won many awards, Andy's focus now is on making a positive difference. At the Mater Foundation, he leads projects that break records and help people.
Looking back on his career, Andy talks about how important it is to adapt to changes and keep learning. Balancing work, studies, and family life hasn't always been easy for him. He even started a Doctorate degree but had to stop when life got too busy.
Despite his struggles, Andy's family means everything to him. He might not be great at music, and he's dyslexic, but his dedication to his loved ones never wavers. Join us as we dive into Andy's experiences, what he's learned, and how his work has made a big impact.
Thursday Feb 01, 2024
S3 Ep 04 | Lucy Weil & Beth Rivers | Hope 103.2
Thursday Feb 01, 2024
Thursday Feb 01, 2024
Episode Summary:
In this episode, we delve into the dynamic world of Hope Media, tracing its journey from the Christian Broadcasting Association's establishment in 1953 to its current status as a leading player in Australia's media landscape. Beth and Lucy, key figures at Hope Media, share their insights and experiences in navigating the ever-changing media environment.
Lucy, the Brand Manager for Hope Media, boasts a diverse background with a Business Management Degree from City University in London. Having spent over a decade working for not-for-profit organisations while consulting for other companies, Lucy brings a unique perspective to the table. She is also a self-taught graphic designer, adding a creative flair to her skill set. Lucy believes that the field of marketing has undergone significant changes in recent years, challenging the industry to adapt and evolve.
Beth, an experienced Digital Content Manager at Hope Media, brings a wealth of expertise from the not-for-profit and broadcast media industries. Her impressive background includes roles in journalism, radio, media relations, crisis management, and event management. Beth's well-rounded digital skill set, including a certificate in Full Stack Web Development from Codemaster Institute in WA, positions her as a valuable asset to the organisation.
Throughout the episode, Beth and Lucy discuss the transformative journey of Hope Media and highlight the challenges and opportunities presented by the evolving media landscape. With approximately 800,000 monthly listeners, Hope 103.2 in Sydney stands out as the largest community radio station in Australia, reflecting the organisation's commitment to reaching and impacting diverse audiences.
As they share their experiences, Beth and Lucy shed light on the ongoing shifts in marketing and media, emphasising the need for continuous adaptation in an industry where not everyone may have caught on to the recent changes. "Hope Unveiled" is an insightful exploration of Hope Media's rich history, the talents of its key players, and the ever-evolving nature of Christian media in the contemporary world.
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Friday Dec 01, 2023
Friday Dec 01, 2023
Episode Summary:
In this Episode, we are joined by Mike Jeffrey. Mike is an experienced professional who blends community service and innovative tech solutions. Formerly leading marketing, communications, and fundraising at Wesley Mission Qld (WMQ), Mike discusses his shift to CEO at Pluss Communities — a tech startup reshaping aged care and retirement living through customised community apps.
Exploring Mike's three-decade commitment to community service irrespective of boundaries, the conversation highlights his enduring passion for assisting those in need. At Pluss Communities, Mike uses technology to strengthen community ties, positively impacting lives and fostering vibrant social connections.
Mike's extensive career spans diverse roles, ranging from executive leadership, youth work, education, content creation, event management, and public speaking. He's held senior positions in marketing, fundraising, communications, customer relations, sales, and community service management.
This podcast unveils Mike's personal motivations driving his marketing career, shedding light on the pivotal moment he discovered his enthusiasm for this field. His unique journey from Wesley Mission Qld to spearheading a tech startup provides insights into his evolving roles and experiences, culminating in his current mission of empowering communities through innovative technology.
Listeners gain deep insights into Mike's marketing philosophy, centred on putting people first. Join this engaging conversation with Mike Jeffrey, offering a comprehensive insight into his journey, core values, and the principles shaping his impactful approach to modern marketing.
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Friday Sep 29, 2023
S3 Ep 02 | Vicki Fletcher | Flight Centre - Global Content & Creative Leader
Friday Sep 29, 2023
Friday Sep 29, 2023
Episode Summary:
In this episode, we are joined by Vicki Fletcher. Vicki serves as the Global Content and Creative leader for Flight Centre and boasts a wealth of experience as a content marketer adept at navigating ever-changing markets.
As a skilled wordsmith, editor, and digital communicator, Vicki understands the power of storytelling to captivate audiences and drive conversions. With a diverse skill set and a history of collaborating with various teams, she possesses the versatility required to cover all facets of content marketing.
Vicki's work has been featured in prestigious publications such as Amnesty International, The Sydney Morning Herald, and The Canberra Times. Her expertise spans across diverse industries, from travel and photography to health brands and music journalism, providing insights that cater to aspiring marketers, seasoned professionals, and anyone curious about the role of content in today's world.
In this episode, we dive into Vicki's personal journey, exploring her passion for marketing and her trajectory to her current position at Flight Centre. Vicki shares her unique marketing philosophy and discusses the challenges she encounters in her role. She highlights the significance of placing people at the core of marketing and reveals her approach to crafting a robust digital strategy, shedding light on the pivotal factors that have influenced her strategy.
We also delve into the common challenges that businesses face in marketing, with Vicki providing valuable advice for fellow marketers and business owners. To wrap things up, we ask Vicki to reflect on her journey by posing the question: "If you could speak to yourself from 10 years ago, what advice would you offer?"
Join us for an engaging conversation that delves deep into the world of digital marketing, with a particular focus on the importance of prioritizing people. Vicki Fletcher's extensive knowledge and experience are sure to inspire marketers and business owners alike.
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Thursday Sep 07, 2023
S3 Ep 01 | Audrey Barucchi | Making More Marketing Human
Thursday Sep 07, 2023
Thursday Sep 07, 2023
Episode Summary:
In this episode, we focus on marketing expert Audrey Barucchi. Audrey's journey in the world of marketing is nothing short of inspiring, and her contributions throughout her career have been truly transformative.
Audrey's expertise in marketing and communication played a pivotal role in her previous position at Calix Limited. In 2012, she assumed an executive role as General Marketing Manager. During her time in this position, Audrey demonstrated unparalleled expertise in marketing and communication, becoming a driving force behind the company's success including their listing on the Australian Stock Exchange in 2018.
Throughout her career, Audrey has accomplished remarkable feats in marketing. She has been responsible for shaping brand identities, enhancing customer relationships, managing high-profile public relations and events, and collaborating closely with business development and sales teams to execute innovative sales and marketing strategies.
In this episode, we delve into Audrey's marketing philosophy, which is firmly rooted in a people-first approach. Audrey shares insights into the intricacies of digital strategy development and reveals the unique challenges and strategies involved in her marketing endeavors.
Drawing from her wealth of experience, Audrey imparts invaluable advice for fellow marketers and business owners navigating the complexities of today's marketing landscape. She also offers insights on working with internal teams versus agencies and reflects on the wisdom she wishes she could have shared with herself earlier in her career.
If you're eager to learn from a marketing pro who is a true expert in her field, this episode is a must-listen. Prepare yourself for an engaging and informative discussion that will leave you with practical takeaways for your own marketing endeavors, all centered around Audrey's remarkable journey and her dedication to putting people first in her strategies.
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Tuesday Feb 28, 2023
Ep 10 | Cold, Warm, Hot – Introducing The Marketing Funnel.
Tuesday Feb 28, 2023
Tuesday Feb 28, 2023
Episode Summary:
Are you aware of the ‘Marketing Funnel’? This episode of Digital Marketing That Puts People First explores the process of bringing potential customers down the funnel and making a sale. Are you best utilising the Marketing Funnel? And what does this look like with a digital application?
The ‘Marketing Funnel’ is a consumer-focused marketing model developed by Elias St. Elmo Lewis. It illustrates the customer journey towards the purchase of a product or service.
Throughout this episode, we talk about the implementation of this model in your own marketing strategies, and the importance of bringing your customers on a purchase journey. This means we must continue to understand the intent of the customer.
How easy is it? Well, if you keep people first in this process you simplify things significantly.
As always, you’ll hear from James Parnwell, Founder and Managing Director of TheOnlineCo. As well as Strategic Manager, Christie Mcdougall. We want to ensure you feel confident in your digital marketing and that you see results.
***
Learn More:
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of business/
Thursday Jan 19, 2023
Ep 09 | Keyword Strategy Made Easy
Thursday Jan 19, 2023
Thursday Jan 19, 2023
As we step into 2023, we believe that this is a great time to start looking at or start updating your keyword strategy. And keyword strategy is exactly the focus of this episode. Are you being strategic in your approach to your keywords?
If you want people to find you on Google or any other search engine, you need to understand which keywords they are typing into the search bar. This ensures your brand and services/products are found. Throughout this episode, we talk about including those keywords on your website, and trusting Google’s algorithm to show your website.
This means we need to understand the intent of the customer. We need to do keyword research to find out which keywords are most valuable & we need to cluster keywords that are similar and then create content that genuinely helps people.
How easy is it? Well, if you keep people first in this process you simplify things significantly.
We hope these tips help you create a successful keyword strategy for 2023!
As always, you’ll hear from James Parnwell, Founder and Managing Director of TheOnlineCo. As well as our SEO Manager of TheOnlineCo, Rich Brown. We want to ensure you feel confident in your digital marketing and that you see results.
***
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Thursday Dec 01, 2022
Ep 08 | Planning for Next Year - 12 Days of Christmas
Thursday Dec 01, 2022
Thursday Dec 01, 2022
The end of the year is upon us, and soon it’ll be 2023. As the year wraps up, it’s a good time to reflect on what 2022 has been for you and your business and what next year could look like. Christmas is around the corner, and there is no better time to go through the 12 days of Christmas for digital marketing.
TheOnlineCo team has put together 12 easier steps you can do in December to help you start 2023 off with a bang. These steps will help you analyse this last year and plan out a strategy for 2023
Take some time to reflect on your achievements over the past year. What went well? What didn’t go as planned? What lessons did you learn? This information will be helpful as you begin to plan your goals for the following year.
Once you have your goals in place, it’s time to create a plan of action to achieve them. This plan should include specific tactics and strategies that you will use.
We hope these tips help you create a successful marketing strategy for 2023!
As always, you’ll hear from James Parnwell, Founder and Managing Director of TheOnlineCo. and TheOnlineCo team, Rich Brown, Heidi Jones and Kelista Puddle. We want to ensure you feel confident in your digital marketing and that you see results.
***
Key Moments:
02:14 – 1st day of Christmas – Take a moment to dream about what you want your business to look like in 2023
03:05 – 2nd day of Christmas – Get your website loading faster
04:08 – 3rd day of Christmas – Looking at what worked in PPC this year and what next year might look like.
04:55 – 4th day of Christmas – Test your customer’s online experience
06:20 – 5th day of Christmas – Automate your CRM
07:42 – 6th day of Christmas – GA4
08:54 – 7th day of Christmas – Video In digital marketing
10:23 – 8th day of Christmas – Optimise your LinkedIn profile
13:26 – 9th day of Christmas – Understanding your customer
14:37 – 10th day of Christmas – Google updates
17:27 – 11th day of Christmas – How to stand out to your customers
19:32 – 12th day of Christmas – Enjoy the holidays
***
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/
Monday Oct 31, 2022
Ep 07 | 4 Stages of the SEO Exploration Process
Monday Oct 31, 2022
Monday Oct 31, 2022
SEO is an essential component of digital marketing, helping your clients find you in search engines like Google and Bing. At first, SEO can seem overwhelming, and we often find that our clients who have tried to use SEO in the past, have found it confusing and have struggled to find success in it. As the foundation is essential to the structure of a house, we need a rock-solid SEO plan. We can then spend the following 12 months putting together the SEO processes to help more people find your website, getting you more leads so you can grow your business.
SEO exploration is the work that must be done to create a solid foundation to build your SEO and help you develop a strategy.
In this episode, we will discuss those four stages of SEO exploration; keyword mapping, siloing, the 50+ checklist and the 12-month rollout plan. We will go through how to find the best keywords to help you find clients and ensure your website is correctly set up. We also discuss how to structure a 12-month rollout plan.
As always, you’ll hear from James Parnwell, Founder and Managing Director of TheOnlineCo. and Rich Brown, our SEO Manager at TheOnlineCo. We want to make sure you feel confident in your SEO and digital marketing and that you see results.
***
Key Moments:
03:28 - Stage One – Keyword Mapping
13:41 - Stage Two – Siloing
21:40 - Stage Three – The 50+ Point Checklist
25:48 - Stage Four – 12-Month Rollout Plan
***
Learn More:
- More about our Digital Marketing Playbook https://theonlineco.net/digital-marketing-playbook/
- More about our Digital Marketing Workshops https://theonlineco.net/free-workshops/
- Explore all episodes of Digital Marketing That Puts People First https://theonlineco.net/getting-to-the-heart-of-business/